Our policy lasts 30 days for defects and errors in production. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Since we use a print-on-demand service for our products, we cannot offer returns or exchanges if you change your mind or something doesn't fit.
To complete your refund or reshipment for a damaged or incorrect product, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Please email email@example.com to start the refund or reshipment process explaining your issue, along with proof of purchase. We will also notify you of the approval or rejection of your refund.
If a refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. If a reshipment is issued, you will receive your new shipment details by email.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Please do not ship any items to the manufacturer or sender of your product as these addresses may not be monitored for incoming mail.
Depending on where you live, the time it may take for your reshipped product to reach you, may vary.
Email email@example.com for help with your order.